Case Study -International Benchmarking Study
Use of Advanced Text Analytics in Benchmarking Study of Benefits and Services for People with Determinations
For an international benchmarking study of services and benefits provided to people with special needs all over the world, advanced Text analytics techniques were used to analyze secondary research data from over 200 websites and publications containing more than five thousand pages.
The text analytics algorithm was able to index Key categories for services and benefits and classify standards and practices of different countries under each category accurately .An index of different types of disabilities category was also developed along with most frequent services and benefits provided for each disability category.
In addition , text and sentiment analysis was also used on the comments, articles and suggestions given by the people with special needs and their families.
The results also revealed an international trend analysis of the most popular and relevant benefits and services and beneficiaries reactions and feedback on the same.