AI Evaluation & Assurance helps a business examine whether an AI system is reliable enough for its intended use and whether a consequential decision based on that system can withstand scrutiny.
An AI system can return the expected format and still provide an unreliable answer. A proposal can also appear persuasive while depending on assumptions about model performance, evidence or human oversight that have not been tested.
This route connects evaluation of the AI system with examination of the business decision. The work required depends on whether the immediate concern is system behaviour, the decision to rely on the system, or both.
When this route is useful
- A business intends to use an AI system in a consequential workflow or decision.
- Leaders need evidence about reliability, limits, drift, explanations, fairness or human control.
- A major investment or operating decision depends materially on AI-generated evidence or recommendations.
- The organisation needs clear supported, conditional and prohibited uses rather than a general claim that a model is safe.
Services connected through this route
- AI & Model Risk
Tests the AI or analytical system against its intended use, limits and controls.
- Decision Assurance
Examines whether a consequential decision is clearly defined and supported by sufficient evidence, alternatives and treatment of uncertainty.
What this route does not assume
Marketways evaluation supports decisions about scoped reliance. It does not provide independent cyber assurance, penetration testing, legal opinions, regulatory certification or a universal guarantee that an AI system is safe.
Where this route fits
The Services catalogue defines the underlying consultancy work across Business Opportunities, Business Efficiency and Business Threats. AI Solutions shows how the same work can be approached when AI forms part of the opportunity or solution. For example, a business seeking greater asset efficiency can examine whether predictive maintenance or another AI-enabled approach improves the operation.